Information We Collect

If you reach out regarding corporate floral arrangements or gift services, we gather information you supply willingly. This covers your name, company name, email, phone, delivery addresses, and any particular specifications for your floral requests. Payment details are collected when you place orders, though transactions are handled securely by our payment partners.

For corporate clients, we may obtain extra business data such as company registration information, preferred delivery timelines, and budget requirements to tailor our services to your company.

When you visit our site, we automatically collect technical details like your IP address, browser type, device information, and navigation paths. We use this to enhance site performance and gain insight into how clients discover our services.

How We Use Your Information

We mainly use your information to fulfill floral orders and deliver outstanding customer service. This covers order processing, arranging deliveries, crafting custom arrangements per your specifications, and communicating about your service needs.

We also leverage data to enhance our services and the user experience on our site. This helps us identify which corporate floral offerings are most valuable to clients and how we can better serve the business community in United Kingdom

Information Sharing and Disclosure

SilverFieldStudio respects your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or when required by law.

We may disclose the necessary information to trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and tech service providers. These partners are contractually bound to safeguard your data and use it solely for the services they perform for us.

We may reveal information when mandated by law, a court order, or government request. We may also share to protect our rights, property, or safety, or the safety of customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we deploy robust security practices, no online transmission method is completely risk-free. We regularly update our security measures to counter emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable timeline as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.

Cookies and Website Tracking

This site relies on cookies and similar technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to remember your preferences and assess site performance.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our website may include links to external websites or services. This privacy policy covers only SilverFieldStudio and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party websites you visit via links on our site.

Policy Updates

We may periodically update this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

Please take a moment to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.